Contact Us

Contact EMMCloud
Softwares Kenya
— we respond fast

Whether you are ready to get started, have questions about our cloud point of sale system, or want to discuss the Custom plan — we are here and ready to help. Contact EMMCloud Softwares Kenya today.

Friendly support at EMMCloud Softwares Kenya — reach us directly via WhatsApp, phone or email

Ready to take control of
your business?

Have a question about our cloud point of sale system or want to know more about EMMCloud Softwares? Our team is ready to help you get started. When you contact EMMCloud Softwares Kenya, you reach the founder directly — not a support bot or ticket system. Real answers, fast.

⚡ Fast
Response time
7 days
Weekly support
24/7
WhatsApp
Chat on WhatsApp
+254 768 003 470 · replies in minutes
Call Us
+254 768 003 470
Send an Email
emmcloud.pos@gmail.com

Free 3-day trial · No credit card · Cancel anytime

Our process

What happens after you
contact EMMCloud Softwares Kenya

1

Reach Out

Contact EMMCloud Softwares Kenya via WhatsApp, phone, or email. Tell us about your business and what you need — we respond within minutes during the day.

2

We Discuss Your Needs

We take a few minutes to understand your business — number of locations, team size, current challenges — and recommend the right plan for you.

3

Get Set Up

For subscription plans, download the app and start your free trial. For the Custom plan, we visit and install everything for you, then train your team on-site.

At EMMCloud Softwares, we believe onboarding should be personal. When you contact EMMCloud Softwares Kenya about our cloud point of sale system, you are not handed off to a generic FAQ or an automated chatbot. You speak directly with Erick Mutua, our founder and lead developer, who understands both the software and the Kenyan business context deeply.

For the Starter, Professional, and Enterprise subscription plans, the process is straightforward: download the app, start your free 3-day trial, and you are up and running. Our onboarding walkthrough guides you through the setup. If you get stuck at any point, contact EMMCloud Softwares Kenya on WhatsApp and we will sort it out within minutes.

For the Custom one-time purchase plan (KES 25,000 – 50,000), hands-on installation is included. When you contact EMMCloud Softwares Kenya for the Custom plan, we schedule a visit, set up the system on your devices, configure your products and business details, train your staff, and ensure everything is running perfectly before we leave. The Communications Authority notes that personal support is one of the key factors in successful software adoption for SMEs in Kenya — and that is exactly what we provide.

After installation, you are never alone. We provide ongoing WhatsApp and phone support every day of the week. Whether it is a question about a report, help adding a new product category, or guidance on managing a new location — contact EMMCloud Softwares Kenya anytime and we will be there. Our goal is not just to sell software, but to make sure it genuinely transforms how your business operates.

Quick answers about
contacting us